Office Locations

See below for the office locations and services

CAFS Ballarat

Ludbrook House
115 Lydiard Street North
BALLARAT 3350
P: (03) 5337 3333
F: (03) 5332 1724
E: ceo@cafs.org.au

CAFS Ararat

4 Banfield Street
ARARAT 3377
P: (03) 5352 2910
F: (03) 5352 5115
E: afs@cafs.org.au

CAFS Daylesford

13 Hospital Street
DAYLESFORD 3460
P: (03) 5348 8200
F: (03) 5348 1324
E: dfs@cafs.org.au

CAFS Bacchus Marsh

52 Grant Street
BACCHUS MARSH 3340
P: (03) 5367 9900
F: (03) 5367 4315
E: bm@cafs.org.au

Early Childhood Parenting Centre

515 Chisholm St
BALLARAT 3350
P: (03) 5327 1100
F: (03) 5333 5715
E: chisholm@cafs.org.au

Ballarat

The Ballarat office is centrally located at Ludbrook House in Lydiard Street North and provides the following services:

  • Adoption and Permanent Care
  • Child FIRST, Greater Grampians
  • Children’s Contact Service
  • Early Childhood Parenting Centre
  • Families FIRST
  • Family Services
  • Family Violence Intervention and Family Support Programs
  • Financial Counselling
  • Foster Care
  • Gambler’s Help
  • Homelessness Assistance Support
  • Intake and Referral Service
  • Kinship Care
  • Leaving Care
  • Men and Family Relationships Service
  • Post-separation Parenting Program
  • Refugee Minor Program
  • Residential Care
  • School-focused Youth Services
  • Settlement Grants Project
  • Supported Accommodation Assistance Program

Daylesford

There are nine staff co-located at this office with Daylesford Community Health.

The following programs and services are provided across the whole of the Hepburn Shire:

Family Services Program

Family Services works with families to promote the safety, stability and development of vulnerable children and young people.

Family caseworkers can provide

  • outreach support in the home
  • support for families to work towards their goals
  • individual work with children and young people
  • parenting and child development information
  • links and referrals to other services and groups in the community that can support the family.

Referrals are made via Child FIRST (Child and Family, Information, Referral and Support Team).

Telephone no: 1300 783 341

Family Mentoring Program

CAFS Daylesford provides a mentoring program to support vulnerable children and families, especially those who are isolated and lack support. All mentors are trained and supervised volunteers.

Family Counselling (Drug and Alcohol) Program

Family members may need assistance and support when a member of the family develops a drug or alcohol problem. This program offers information, support, individual or family counselling and referral to other services.

Homelessness Support Service

This program offers assistance to people experiencing, or at risk of homelessness. Young people, families, singles and couples who are living in insecure, unsafe or inadequate housing are all eligible. Our service has access to a limited number of transitional houses in the community and can also offer crisis support to those in immediate need of housing. We have funding to help establish new tenancies and to prevent tenancy breakdown. Advocacy, material aid, housing advice and personal support are also part of our service.

For After-Hours Crisis Assistance: 1800 627 727.

Reconnect Program

The Reconnect program provides services to young persons aged 12–18 years and their families when the young person is in danger of leaving home. Sometimes this happens prematurely and often without the planning and resources for independence. Reconnect aims to assist the young person to improve their living situation. This may involve working on the level of engagement with family, work, education, training and their local community.

Centrelink

CAFS Daylesford operates as a Centrelink and Medicare agency, which enables claim forms to be lodged and faxed to the Ballarat office and original documentation to be sighted and verified. Access to a telephone and computer for Centrelink and Medicare business is available.

Financial Counselling Program

Financial counsellors can

  • help negotiate payments with creditors
  • explain what can be done when bills, fines and debts can’t be paid
  • provide information about rules and laws relating to bills and debts
  • assess your financial situation
  • provide information on bankruptcy
  • advise on availability of government assistance.

Men and Family Relationships Service

The Men and Family Relationships Service aims to help men and their families to develop and maintain positive family relationships.

Men come to see us about relationship difficulties, parenting, separation, divorce, grief and loss, depression and family violence. We also support and run some community projects/groups. This service is funded by the Australian Government.

Visiting Services

Ballarat CASA (Centre against Sexual Assault)

Counselling and support for survivors of past and recent sexual assault. Contact 5320 4239.

WRISC (Women’s Resource Information Support Centre)

Support for women and children who have experienced family violence. Contact: 5333 3666.

Bacchus Marsh

CAFS Bacchus Marsh has been operating in Bacchus Marsh since 1995.

There are 10 staff located at this regional office and they provide the following programs:

Family Services Program

Family Services works with families to promote the safety, stability and development of vulnerable children and young people. This program is delivered by both CAFS and Centacare staff from the Bacchus Marsh office.

Family Services caseworkers can provide

  • outreach support in the home
  • support to families to work towards their goals
  • individual work with children and young people
  • parenting and child development information; and
  • referrals to other services and groups in the community that can support the family.

Referrals are made via Child FIRST (Child and Family, Information, Referral and Support Team).

Telephone: 1300 783 341

Homelessness Support Services

This program offers transitional and crisis support services to young people, families, single parents and individuals, who are either homeless or are at risk of becoming homeless. The program aims to assist people to achieve the maximum level of self-reliance and independence through

  • assisting them to resolve their crises
  • assisting them to re-establish family links, where appropriate
  • improving their access to a range of social supports, education and employment opportunities
  • assisting them to secure long-term affordable housing.

Creating Connections

This program is for young people 16–25 who are homeless or at risk of becoming homeless, or are disengaged from employment and education and require additional skill development or intensive case management to be able to live independently, safely and confidently.

Financial Counselling Program

Financial counselling is a free service. Financial counsellors can

  • help to negotiate payments with creditors
  • explain what can be done when bills, fines and debts can’t be paid
  • provide information about rules and laws relating to bills and debts
  • assess your financial situation
  • provide information on bankruptcy
  • assist people financially affected by gambling
  • advise on availability of government assistance.

Please call CAFS Ballarat on 5337 3333 to arrange an appointment with a financial counsellor in the Bacchus Marsh office.

Reconnect Program

The Reconnect Program provides services to young persons aged 12–18 years and their families when the young person is in danger of leaving home. Sometimes this happens prematurely and often without the planning and resources for independence. Reconnect aims to assist the young person to improve their living situation. This may involve working on the level of engagement with family, work, education, training and their local community.

Men and Family Relationships Service

The Men and Family Relationships Service promotes and supports the health and wellbeing of men and their families by providing counselling and other services for men on a range of family relationship issues, which includes separation, parenting, step-parenting, conflict resolution, depression, suicide and family violence. CAFS can also provide education groups, community projects, information nights and projects in school.

Other Agencies On-site Include:

  • Infant and Child Mental Health Services (24 hrs) 1300 661 323
  • Relationships Australia Counselling 1800 243 696
  • Centacare Family Services – call Child FIRST 1300 783 341

Visiting Services by Appointment

  • Women’s Resource Information Support Centre 5333 3666
  • Centre Against Sexual Assault (CASA) 5320 3933
  • Gambler’s Help – Counselling 1800 858 858
  • Housing Program (Office of Housing) 5333 6660