Heritage Centre

Requesting Information

Put your request in writing or email and include:

  • Address and phone number
  • Date of birth (if known)
  • Name at birth

Approximately what year you entered the Orphanage or Children’s Home.
Any other information that you think will assist in locating your records.

Provide a copy of identification such as:

  • Birth certificate
  • Drivers licence
  • Death certificate (If you are applying as next of kin for a relative’s records).

Accessing personal records is a free service. However, family history requests involve a search fee of $40.

The Heritage Coordinator will contact you prior to processing your request to discuss:

  • What information you might be looking for
  • What information we can and cannot release given privacy considerations
  • What support may be made available to you during this process and after
  • How long it may take to locate and organise the information for you
  • Opportunities for you to view the photographic collection and films if you would like.

Please send your requests to:

CAFS Intake
Child & Family Services
115 Lydiard Street North, Ballarat 3350

Requests can be sent via email: intake@cafs.org.au or phone: 03 5337 3333.