Child FIRST, Greater Grampians
Child FIRST is a single referral point for family services in Ballarat and surrounding areas jointly delivered by CAFS Ballarat and partner agencies.
Direct line is (03) 5337 3388 or 1300 783 341, Monday – Friday, 9am to 5pm.
The General Intake service ensures that callers to CAFS are provided with an initial assessment, which quickly identifies whether they are to be provided with a CAFS service or a referral to another service provider that is more appropriate to assist them. During 2014–15, over 900 clients contacted the General Intake service, with a majority of them presenting with financial difficulty issues.