Rhiannon Williams

Executive Manager - Client Outcomes

Rhiannon Williams is a highly experienced executive and senior manager with significant operations, reform and business leadership skills across the not for profit and public sectors.


Rhiannon is exceptionally passionate about the work she does, and creating and influencing change. Her key strengths include development and delivery of strategies that deliver change, innovation and successful outcomes, championing high quality integrated services in communities across multiple service sectors, navigating emerging and complex regulatory areas (including child wellbeing and safety reforms), change management, government policy research, development and advice.


During her career, Rhiannon has held senior management roles at government and community organisations, including the Department of Education and Training, Early Childhood Management Services, Goodstart Early Learning, Department of Education and Early Childhood – Office for Children, Community Child Care Association (CCC) and Australian Community Children’s Services (ACCS).

Rhiannon has most recently been responsible for the implementation and leadership of reforms and project management to transform the Magistrates’ Court of Victoria response to family violence, including responsive service delivery for family violence matters throughout the COVID-19 pandemic. She led the delivery of the first five Specialist Family Violence Courts (SFVC), a new SFVC Division and the flagship reform from the Royal Commission into Family Violence, and led the strategy and planning for Koori Family Violence Reform in the Family Violence Branch.


Cafs has over 40 programs targeting the specific needs of the communities we serve, and Rhiannon is responsible for client outcomes across all of them. For her, the key to achieving positive outcomes is strength-based collaborative work in partnership with clients. In particular, Child Safe guarding remains a major focus for Cafs, and this will continue to influence the delivery of all our programs.


Rhiannon is passionate about the social work sector and influencing change for children and women in particular. Rhiannon’s role at Cafs has elements of both strategic and operational leadership and management, and aligns with her passion for working roles that are impact–outcomes focused.


Connect with Rhiannon on LinkedIn.



Recognition and Qualifications

  • Bachelor of Social Work, RMIT
  • Member, Board of Management for Community Child Care Association of Victoria
  • MARAM Intermediate Risk Assessment and Management
  • Project Management by Numbers
  • Dixon Partnering Solutions Partnership Essentials
  • Why Warriors Bridging the Gap
  • RMIT LEAD training
Client Engagement Team 1800 692 237

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Head Office
115 Lydiard Street North
Ballarat VIC 3350

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Cafs acknowledges our past. In the spirit of reconciliation, we give deepest respect to Australia's First Nations Peoples. Their histories, their stories, their resilience. Their connection to culture and land. The wisdom of their Elders past, present and emerging.

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