Contact Cafs
We are a proudly independent community service organisation, offering a wide range of inclusive programs for vulnerable people across the Grampians & Central Highlands regions.
Do you need help or assistance?
If you need help, contact Cafs via the form below or phone 1800 692 237.
If you require immediate assistance for an emergency, please call 000.
If you require Child Protection Services (DFFH) phone 1800 075 599.
If you require food relief, please visit the Ballarat Community Health website.
How to book an appointment for yourself or a child in your care
You can book an intake appointment online here:
Phone Appointment
Face-to-Face Appointment (Ballarat Office Only)
If you feel you need an appointment sooner than the next available, please phone us to discuss your appointment options.
Are you referring a client?
If you would like to refer your client, please review the relevant program page on our website and complete the referral form here.
Cafs staff will contact the client directly unless further clarification is required. An outcome of the referral will be provided post intake assessment or if Cafs is unable to engage the client.
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About Us
Discover how Cafs has for over 160 years supported children, families and individuals with compassion, inclusion and trauma-informed care across the Central Highlands.
Youth Care Feedback
Spill It is a form to share your feedback. At Cafs we’re here to help and keep you safe while you make some decisions about your future.