Cafs Home Page

how to get help from cafs

Cafs is here to help. And our door is open to everyone in the community. Our Client Engagement Team is warm and respectful. They’ll listen to your needs with complete confidentiality. Scroll down to find out more about the services we provide or contact the Client Engagement Team on 1800 692 237.


Hand with pen over application form

Housing and Homelessness Services

We deliver a range of housing and tenancy support programs for people in our community, including specialised services for young people and Indigenous Australians.

Financial Counselling and Gambler’s Help

Do you need help with unresolved debt or are you impacted by gambling harm.
Cafs offers free financial counselling for people struggling with unresolved debt or those who are experiencing (or at risk of) gambling harm.

Family Counselling

Our Family Counselling services help you foster the skills to navigate relationships within your family. Our private and confidential sessions are available to individuals, couples and families.

Family Violence Intervention

Cafs is committed to eliminating family violence and to supporting the safety of women, children and family members who are impacted by family violence.
Find out more about our suite of intervention programs.

Ballarat QHub Logo


QHub aims to create safe spaces for LGBTIQA+ young people in Victoria.

Our goal is to provide mental health and wellbeing services tailored specifically for LGBTIQA+ young people, allowing them to access welcoming and inclusive support when they need it, close to home.

Cafs is delighted to partner with Drummond Street Services (lead agency) and Wellways for this service.

Help Me - Thread Together Van at the Thread Together Hub in Ballarat

Thread Together 

New clothes can mean the world to a person in need – it can help them get a new job, keep their children warm, or refill their wardrobe after fleeing family violence with nothing. Cafs’ Thread Together clothing hub gives people in need that security by providing brand-new clothing donated by Australian retailers.

Better Futures youth at Cafs

Youth Support

Youth are the future of our community. But sometimes young people find themselves in tough situations that are difficult to navigate. Our youth support programs help young people stay engaged in learning and connected to a network of support in the wider community.

Pregnancy Options Counselling

Pregnancy Options Counselling provides unbiased, evidence-based information about your options and the services available to you without encouraging one option over another. At Cafs, we offer you the opportunity to speak to an independent professional about all the options available to you including parenting a child, adoption, and fostering & kinship care in a safe and supported environment.


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