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Our impact in the community makes a lasting difference in the lives of children, young people, families and individuals who need our support. Our mission is to deliver quality services with positive outcomes and experiences for the communities we serve.

two adults and two children


Cafs is an independent community service organisation that has been working in regional Victoria for nearly 160 years.  

Our head office is located in Ballarat, with offices in Ararat, Daylesford and Bacchus Marsh, and  services available to communities across the Victorian Central Highlands region.  

We are proudly governed by our community and committed to making a difference for including for Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people of all abilities, and people from all cultural backgrounds and religions. 

As Cafs is embedded within the local community, we have a deep understanding of the complexities facing families in our area and importantly what supports are most effective and needed.  


At Cafs, we actively celebrate diversity and inclusion. We believe that the differences our people and clients bring to our organisation add to our strength. And we encourage our employees, carers and volunteers to participate in events that celebrate diversity in our local community.


We’re committed leaders of diversity and inclusion in our community. We proudly provide a platform and help start the conversations that lead to social change. We are committed to providing an inclusive environment, supportive of diversity.

For more information read our Inclusion and Diversity Action Plans.


Cafs would like to acknowledge that on the 13th of February 2008, Prime Minister Kevin Rudd made a formal apology to Australia’s Indigenous peoples, particularly to the Stolen Generations, who suffered as a result of past government policies of forced child removal and assimilation.

Cafs would like to acknowledge the Past Residents of the Ballarat Children’s Orphanage and Ballarat Children’s Homes. It is crucial that, as a nation, we commemorate this significant milestone, acknowledging the wrongs of the past, while reflecting on the work that still needs to be done to address the impacts of unresolved trauma

  • Cafs is a Rainbow Tick accredited organisation.
  • Cafs Innovate Reconciliation Action Plan has been formally endorsed by Reconciliation Australia.
  • Cafs is member of Communities of Respect and Equality (CoRE).
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