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How do I tell someone if I have a problem or complaint at Cafs?

At Cafs we’re here to help and keep you safe while you make some decisions about your future. 

The feedback process has been developed to make sure that Cafs is doing the right thing by you. 

It is important to us that you feel safe to voice your opinion, report any problems and have these acted upon. 


The videos below are to help you understand the ways that you can share your ideas or tell someone about any problems or complaints while you are in Cafs care. 


If you have any other questions after watching these videos just ask your Cafs carer for assistance.

Spill It Form

Please provide your name. If you would like to submit this form anonymously, do not fill in the name field.
For Example: I’m not happy about....... I’m worried about that..... I want to tell someone.....
For Example: Nothing, I just wanted to tell you. I would like someone to get back to me. I would like someone to see if they can fix it.
Please provide a phone number for us to get back to you on if selected from above.
Please provide a phone number for us to get back to you on if selected from above.
Please provide an address for us to get back to you on if selected from above.
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